Hybrid by Design
Our Hybrid by Design model is a diagnostic tool that helps an organisation deliberately balance the blend of remote and onsite working – moving from ‘hybrid by default’ to ‘hybrid by design’.
The model combines years of research and experience and provides the basis for deliberate design of work environments by considering the needs of the organisation, what work that gets done and how as well as the needs of individuals to create an optimal environment that is effective, fair and deliberate.
The future workplace environment by design, not default
Alignment to strategy
Office or anywhere
Synchronous or asynchronous
Organisational and individual needs
Tools and systems
Routines and disciplines
Tenure and capability
Inclusion and fairness
1 - WHAT WORK GETS DONE
-
Critical drivers of productivity; energy, focus, coordination & cooperation
-
Place and time axis: synchronous or asynchronous, office, or anywhere
4 - INCLUSION AND FAIRNESS
-
Strategic objectives incl. desired state EVP
-
Consistent approach articulated & applied
-
Role modelling & leadership
-
Fostering a sense of belonging & shared purpose
-
Trust & psychological safety (feedback, collaboration, fair action)
2 - INDIVIDUAL NEEDS
-
Psychosocial
-
Preferences - RIDO
-
Tenure & Capability
-
Confident vs. Unsure
-
Committed vs. questioning
3 - HOW WORK GETS DONE
-
Do processes enable hyrbid?
-
Routines & disciplines
- Tools & systems
- EAR: eradicate, automate, reallocate
PHASE 1
DISCOVERY
PHASE 2
CO-DESIGN
PHASE 3
EXECUTION
PHASE 4
EMBEDMENT
-
Survey Diagnostic
-
Interviews
-
Business Analytics
-
Facilitate workshops exploring findings and key opportunities
-
Co-create prototypes for testing with frontline and frontline leaders
-
Test and iterate
-
Early recommentation
-
Execution road map (initiative sequencing)
-
Resource planning
-
Implementation plan
-
Monitor, refine, enhance
-
Track benefits and achievement measures of success
-
Consistent and timely communication
-
Key learnings PIR including frontline engagement pulse check